OhMyPretty Straight 13x4 Lace Front Wig with Pre-plucked Edges

We provide worldwide shipping!

Orders will be shipped by DHL /Fedex

Handling Time: 1-3 bdays

Delievry Time:  3-7 bdays to US/CA

                          4-10 bdays to others

Notes:

1) Customize products (Included some colored wig) need longer handling time(about3-5 days)

2) Express Shipping is not available for P.O. Boxes and APO/FPO addresses, these addresses are difficult to find and maybe resulting in the loss of packages,so pls provide us with a physical address.

3) We will make best effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and other accidental issues, thanks for your understand.

We accept 30 days no reason return !

What can be returned?

ONLY eligible wigs (Including no lace cut, no damage, unwashed, no hair cut, no hair dye, etc) can be exchange/returned,pictures with intact lace are required.

How to return/exchange?

If you want to return or exchange wigs,pls contact our customer service by email firstly,if your return is accepted,we’ll send you an instructions on how and where to send your package.The Return Postage is on buyer. Items sent back to us without first requesting a return will not be accepted.

We will pay attention to every return/exchange request, pls feel free to contact with us,we will try our best to give you a satisfied shopping! 

HOW TO MAINTAIN WEAR GO WIG?

How to avoid Hair shed?

1. Correctly put on and take off: Make sure you are gentle and careful when putting on and taking off the wig, avoiding excessive pulling or force.
2. Correct combing: Use a professional wig comb or wide-toothed comb and start combing the wig from the top and gradually work your way down.
3. Avoid excessive heat: If using hot tools for styling, make sure the temperature is moderate and avoid excessive heat and time, which may damage the wig fibers and cause hair loss.
4. Avoid rubbing and pulling: Avoid rubbing the wig against rough surfaces or clothing, as well as avoiding excessive pulling of the wig, which may cause the wig fibers to fray and fall out.
5. Avoid wearing the wig while sleeping: Try to avoid wearing the wig while sleeping, as the head movement during sleep may cause the wig fibers to fall off.

6, Choose a suitable wig: Choose a wig style and material that suits you, make sure the wig matches your head shape and hair texture, and avoid stress and hair loss caused by overweight or unsuitable wigs.

How to maintain Lace?

Our wigs use HD lace, which is thinner and more breathable than regular lace, allowing it to blend effortlessly with your skin tone and create an undetectable hairline.HD lace blends well because of the special material and the very fine nature of the filaments, so you need to try to avoid overstressing the lace when using it on a daily basis in order to maintain the fit and naturalness of the lace for as long as possible.

1. Wear the wig carefully, if you feel the cap is too tight, you can adjust the elastic band to avoid breaking the wig.
2. Avoid pulling the lace part of the hair with force.
3. Regularly clean the residual cosmetics on the lace to avoid coloring or corrosion of the lace.
4. Avoid exposure to the sun after cleaning.

How to avoid dry and knotted hair?

As a 100% human hair product, it is important to keep your hair moisture balance and smooth and soft, it is recommended to follow the steps below for care:

1. Wet the dry or knotted wig.
2. Use hair conditioner and hair care oil 3:1 ratio evenly on the hair, wrap the hair with a plastic bag and leave it for half an hour.
3. Use the lubricity of the product to gently comb the knotted wig with a cell phone, from bottom to top.
4. Clean the surface of the hair care product, gently squeeze the wig to drain out excess water. Do not rub the wig with a towel.
5. Apply a small amount of conditioning oil when hair is half dry.
6. Place the wig in a well-ventilated area to dry naturally. Avoid exposure to the sun or using a hair dryer. After the hair is completely dry, comb it again with a wide-toothed comb to set the style.

How to take care of bleaching knots curly wig to prevent hair loss?      

1.  Blow dry your hair roots first and then style them.
2. When combing your hair, comb it gently and don't use excessive force. Don't pull hard on your hair when you can't comb it through.

Notice: Due to extended transportation, the hair may get compressed. Once you receive it, take it out and give it a gentle shake. Use your hands to smooth it out, and the hair will return to its natural state.

1.ARE YOUR WIGS HUMAN HAIR?

Yes. all of our wig is 100% human hair.

2.HOW DO I RETURN SOMETHING?

we accept returns on all product within 15 days of receipt. We also accept exchange within 15 days of receipt. Sorry, shipping and handling fees are not refundable on returns. Unfortunately, without exception, we cannot accept returns on used or damaged wig. For additional information, please see our returns policy.

3.Why does it show delivered, but I did not receive?

Please have a check in your mailbox and asked your neighbors if they have your package.

For more details, you can contact the courier company, also, you can Contact costumer service for help.

4.HOW DO I USE A COUPON CODE?

Lucky you! To use your coupon code, add all of items to your shopping cart and begin the checkout process. There will be a box to enter your code, then just click ”apply”. Please note that only one promotion code can be entered for a given order. Coupon code cannot be used on orders already placed.

5.What kind of payment method your web have?

PayPal, After Pay, MasterCard, Visa Credit Card, American Express, Discover

6.Why my tracking number not work?

If your address is USA, the tracking info always updated a little slower than the actual logistics, please don't worry, you can contact with us to confirm the Real-time logistics information.

If your address is UK, we will pay for the custom tax to your Country, we will use GES deliver your parcel to your Country, then DHL will accept and continue delivery your parcel. You can track the details info by website: https://www.track718.com, you also can contact us to confirm the Real-time logistics information.